Beyond the Therapy Room: Walking Beside Families Every Step of the Way

 

Author: Kadee Hebert, M.Ed., BCBA, LBA, Area Director of Clinical Services, Houston

When people think of ABA therapy, they often picture the clinical sessions—the data sheets, behavior plans, and carefully structured routines. But those of us lucky enough to walk this path know that the true magic often happens outside the therapy room.

Over the years at Behavioral Innovations, I’ve witnessed moments that have moved me to tears, fueled my passion, and reminded me why this work is so deeply meaningful. Like the time one of our BCBAs reached out for help supporting a family relocating to South Africa. Together, we tracked down a local ABA provider to ensure their little one wouldn’t miss a beat in their progress. That wasn’t something we had to do. It’s something we wanted to do—because when we say we’re here for families, we mean it in every sense.

I’ve seen parents cry in the arms of our staff—not out of sadness, but out of relief, gratitude, and the pure emotion of feeling seen. I’ve celebrated the “firsts”—first words, first potty success, first friendships—and I’ve also stood quietly beside parents through heartbreak and hard decisions. These are not just “client stories.” They are life stories, and we are honored to be part of them.

One of the most meaningful experiences in my career has been helping families navigate the transition from ABA therapy into general education. Through webinars and one-on-one support, we’ve walked families through the intimidating IEP process—helping them understand their rights, communicate effectively with school staff, and advocate with confidence. The feedback we’ve received? Overwhelming gratitude. Not just for the information, but for the feeling that someone was walking beside them through it all.

It’s moments like those that reaffirm my belief in what we’re building here. Behavioral Innovations isn’t just a provider of therapy—we are a partner in every family’s journey. We invest deeply in staff development and family education alike, because we know that when caregivers are empowered, children thrive.

Whether it’s attending ARD meetings as an advocate, creating training resources for smoother school transitions, or offering cultural and family-centered care, our commitment is holistic. We want every family to feel supported—not just while they’re receiving therapy, but as they move into the next chapter of their lives.

Looking ahead, I see even more potential to expand our impact. I envision a future where families have a full spectrum of support from the moment they walk through our doors until long after services end. A future where families don’t just “graduate” from therapy—they launch, feeling confident and capable.

This vision drives everything I do. Because at the end of the day, it’s not about programs, plans, or policies—it’s about people. And supporting people—through joy, through change, through challenge—is the most rewarding work there is.

So, here’s to walking the journey together. Beyond the data. Beyond the sessions. Beyond the therapy room.

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